CAO Orientation Module
Date of Next Session: April 17th - 18th, 2012
Location: TBA based on registrations received
Registation: Register online by clicking here
Registration Deadline: April 6, 2012
Module Length: 9 hours (10am to 4pm first day, 9am to Noon second day)
Overview
In recognition of APHAA’s commitment to professional development, the Association (in 2008) adopted a Core Competency Education Strategy, mandatory for Association membership, and recommended for all senior managers of publicly funded housing organizations.
One of the education gaps identified in the strategy was a formal orientation session for new Chief Administrative Officers (CAOs). Many of the Association’s membership indicated how valuable this would have been for them as they started their CAO careers. It often took more than a year before new CAOs gained even a basic understand of the industry they were now working in and to identify the resources that were available to them.
This gap has now been filled with the development of an orientation seminar. This seminar is offered on a regular basis.
Our professional development strategy was built on the belief of our membership that, because of the ever-increasing complexity of housing administration, a successful chief administrative officer (CAO) of any publicly funded housing organization must possess strong knowledge and have skills in a wide variety of areas. The CAO must recognize that certain basic areas of knowledge and skills must be customized to the particular nature of their organization, our industry and the current environment (political, social, economic and technological).
These are the Core Competency areas our Association believes are the foundation on which a successful CAO career will be developed and thereby provide the stakeholders of our industry what they deserve, effective, efficient public housing administration.
- Client Services
- Finance & Risk Management
- Human Resources
- Legislation
- Asset Management & Development
- Strategic Planning, Governance & Leadership
An overview of each of these areas is covered in the CAO Module. Sources for additional education and information in these areas will be identified, and participants are encouraged to make this course the start of a continuing personal professional development program.
View CAO Orientation Module Table of Contents
To view information on other Education Modules Offered by APHAA Click Here

